Crisis Hotline
1-800-562-0112
Clinical & Support Options Crisis Stabilization/Respite Unit 
D.P.P.C.
1-800-426-9009
DISABLED PERSONS PROTECTION COMMISSION All incidents resulting in serious physical or emotional injury to a disabled person from an act or emission by a caretaker MUST BE REPORTED.
D.S.S.
1-413-775-5000
DEPARTMENT OF SOCIAL SERVICES Protective Services Unit All incidents of suspected abuse against a child MUST BE REPORTED.
HOTLINE
1-800-792-5200
CHILD AT RISK HOTLINE
Elder Protective Services
HOTLINE
1-800-922-2275
OFFICE OF ELDERLY AFFAIRS Protective Services Unit All incidents of suspected abuse against a person 60 years or older MUST BE REPORTED
D.M.H.
1-413-587-6425
DEPARTMENT OF MENTAL HEALTH (Western Mass. Area Office) Notify:
Area Investigations Manager,
P.O. Box 389, Northampton, MA 01061

D.M.R.
1-413-731-7742
(ext. 324)

DEPARTMENT OF MENTAL RETARDATION (Western Mass. Regional Office). Notify:
DMR Senior Investigator of Region I,
1537 Main Street, Springfield, MA 01103

D.P.H.
1-617-727-5860
(ext. 340) HCQCU

DEPARTMENT OF PUBLIC HEALTH Division of Health Care Quality Complaint Unit To report incidents occurring in a public hospital or facility (Report first to DPPC or Child/Elderly Hotlines)