Community Support Program

The Community Support Program provides outreach and individual support to adults and children experiencing stress in the areas of family, finance or work and school.

CSP is mobile and flexible, and can support individuals in bringing stability and wellness into their daily lives.

Services are provided in:

  • Athol
  • Greenfield
  • Pittsfield
  • Northampton
  • Springfield

How do I make a referral?

See the list of CSO’s locations at the bottom of this page.

What is the criteria to receive services?

1. Insurance through MassHealth is required. Medicare and Private insurers do not cover CSP services.
2. The individual must need a service such as those described here.
3. The individual must authorize the insurer to talk with providers.

When will services begin?

Referrals are responded to within 24 hours. Services will begin immediately following coordination and authorization from the insurer.

Community Support Program Goals

  • Manage stress and critical events.
  • Improve quality of life.
  • Focus and build on strengths.
  • Find strategies for coping with stress.
  • Attend to health/medical needs.
  • Crisis prevention and planning.
  • Time-Limited interventions with planning for transition to ongoing supports and services.

Insurances Accepted

CSP accepts Mass Health Insurance for CSP outreach services.

Services Offered

Emotional Support
Working together to manage stress and life demands.
Symptom Management
Coping with illness or addiction.
Obtaining good medical care.
Accessing Services
Getting to necessary appointments, transportation when needed.
Conflict Resolution
Helping individuals and families negotiate for a positive outcome.
Budgeting
Assist clients to make ends meet.
Advocacy
Access needed services; assist with applications; learning about available supports and services.
Service Coordination
Bring providers together to collaborate to accomplish goals.
Crisis Intervention
Establishing plans and supports for those times when things become unmanageable.

Community-Based Locations

For referral please call:

BERKSHIRE COUNTY
877 South Street, Suite 200
Pittsfield, MA 01201
413.236.5656

HAMPSHIRE COUNTY
8 Atwood Drive, Suite 201
Northampton, MA 01060
413.582.0472

HAMPDEN COUNTY
130 Maple St., Suite 325
Springfield, MA 01103
413.737.9544

FRANKLIN COUNTY
1 Arch Place
Greenfield, MA 01301
413.774.1000

NORTH QUABBIN
491 Main St.
Athol, MA 01331
978.249.9490